Privacy Policy
Introduction
Turbo Water Damage Restoration Irving values your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our services or visit our website.
Information We Collect
We may collect the following types of information:
- Contact Information: When you call us for service, we collect information such as your name, phone number, address, and details about your water damage emergency.
- Service Information: Information about the services provided, including property details, damage assessment, and restoration work performed.
- Newsletter Subscription: If you subscribe to our newsletter, we collect your name and email address.
- Website Usage: We may collect technical information about your visit to our website, such as IP address, browser type, pages visited, and time spent on pages.
How We Use Your Information
We use collected information for the following purposes:
- Providing water damage restoration services
- Scheduling appointments and dispatching technicians
- Communicating about service status and follow-up
- Processing insurance documentation
- Sending newsletter content to subscribers
- Improving our website and services
- Complying with legal requirements
Information Sharing
We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With contractors or specialists assisting with restoration work
- Insurance Companies: When you request assistance with insurance claims
- Legal Requirements: When required by law or to protect our legal rights
Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
Newsletter Communications
If you subscribe to our newsletter, we will send you water damage prevention tips and related information. You can unsubscribe at any time using the link provided in our emails.
Cookies and Tracking
Our website may use cookies and similar technologies to improve user experience and analyze website traffic. You can control cookie settings through your browser preferences.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services and website are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Unsubscribe from marketing communications
- Request deletion of your information, subject to legal requirements
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Turbo Water Damage Restoration Irving
4324 N Belt Line Rd, Irving, TX 75038
Phone: (469) 240-3829
Hours: Mon-Sun, 7:00 AM – 10:00 PM
This privacy policy is provided for informational purposes and reflects our general practices. For specific privacy concerns or questions, please contact us directly.